रतन मटका

रतन मटका App support

Contact
+91 4383998871

Adress
Indian
Madhya Pradesh,Sheopur
postalCode:476001

Most Asked Questions In The रतन मटका:

Q1: How to log in after installing the रतन मटका?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure you have a strong signal. Wait for the OTP to be sent after clicking on the "send OTP" option, giving it sufficient time to arrive. If the OTP doesn't arrive, you can seek help from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should resolve any compatibility issues and allow you to access the app smoothly.

Most Asked Questions Related To Withdraw In The रतन मटका:

Q1: What is the minimum withdrawal amount in the रतन मटका?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, and bonus money cannot be withdrawn. This means users can only access the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhaar card, linking your UPI account, and storing your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, there are occasional delays with payments, which can extend the wait time to up to 24 hours. This delay may occur when payments are not processed promptly.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by others. You can withdraw the funds earned by playing games using the bonus amount, but not the bonus itself. Any winnings from games played with the bonus can be withdrawn as per usual.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.

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